Using the Glean App

How do I change my workout set up (Gym vs. Home) or number of training days?

In order to change the number of your training sessions, or to change your available equipment, go to your Dashboard and click on your Profile Picture. Next, please click on Settings ⚙️ in the top right corner, and scroll down to find Edit workout goals. From here simply follow the instructions and pick the ideal workout setup for yourself. 

If you encounter any problems with changing your workout set up, please get in touch with our team at [e-mail], and they will do their best to assist you.

I’d like to invite a friend to join Glean. How does the referral program work?

We’d love for you to invite your friends to join the Glean Community! As a thank you for doing so, you’ll earn a free month of Glean's membership (£25 or equivalent) for every friend who signs up.

Here’s how to get started:

1. Go to your Profile 👤 in the top left corner of your Dashboard.

2. On your Profile page, you’ll see the Referrals section just under your profile picture and bio.

3. Select Copy referral link 🔗 and choose Referral link £5 discount. This will automatically copy your personal link.

4. Share this link with a friend, and they'll receive £5 off their first month’s membership.

5. Once they’ve subscribed, you’ll receive £25 credit in your Glean account to use towards future renewal payments.

If you run into any problems with referrals, just drop us a message at [e-mail] and we’ll be happy to help.

Can I reset my account / delete my historical data (tracking, exercise history etc.)?

Yes you can! If you would like to reset your account, or delete some or all of the historical data for a fresh start, please drop us a message on [e-mail], let us know which data you would like removed, and we’ll get the rest sorted for you.

How do I change my check-in day?

If you’re on the Group Coaching subscription, you can update your check-in day by going to your Dashboard and clicking on your Profile Picture. Next, please click on Settings ⚙️ in the top right corner, and select Check In Day, where you can pick the preferred day.

If you’re a 1:1 Coaching Member, please advise your coach that you missed your check-in day, and they will be able to assist you further. 

Your weekly check-ins are your way of seeing your weekly progress in digestible reports. They’re compiled of: 

• Weekly averages from your daily tracking
• Your wins from the previous week
• Your struggles and your plan to overcome them
• Questions on stress levels and digestion
• Check-in photos
• Body measurements
• Record of workouts you’ve completed outside of your Glean workout program

How do I add progress pictures and measurements?

You can add pictures and measurements when you complete your weekly check-in. You can do that by going to your Dashboard on the day of your check-in, and clicking on Log Progress right next to your profile picture. From there simply follow the instructions until you are prompted to add your progress pictures and measurements.

In case you would like to add your progress pictures and measurements immediately, without waiting for your check-in day, you are able to amend your check-in day by following the below instructions:

• If you’re on the Group Coaching subscription, you can update your check-in day via the Profile section of the Glean app. Next, click on Settings ⚙️ and go to Check In Day, where you can pick the preferred day.
• If you’re a 1:1 Coaching Member, please advise your coach that you missed your check-in day, and they will be able to assist you further. 

My data isn’t recording correctly, what can I do?

Sorry that you’re having trouble with your connected apps! Some troubleshooting steps you can take are:

• If you have just connected, please allow up to 24 hours for your data to start syncing
• Make sure the Glean app is on the latest version
• Ensure that the correct apps are set to sync the desired information in the Connected App Settings
• Disconnect and reconnect from the connected app in question
• Delete and reinstall the Glean app
• Ensure all permissions are correctly approved on the Connected App in question so that Glean can access the necessary data

If in the Connected App Settings you have an app set to track your calories, protein or steps, this will overwrite any manual entries made on the dashboard. Therefore we would recommend adding any data on the external app in question, and allow this to sync to Glean.

For example, if you have MyFitnessPal connected to your Glean account and set as your nutrition source, make sure to add any calories on the MyFitnessPal app, rather than a mix of on there and on the Glean app.

How can I update my targets on the app for calories, steps etc? 

We recommend only changing targets if your circumstances have changed since you answered all the questions when you joined the Glean App. For example if your activity levels has changed significantly, then it might be worth changing the calories. For any questions regarding your targets please do feel free to contact us on [e-mail]. We will happily review your targets and help you get on the right path.

You can easily adjust your targets such as calories, protein and steps on the Glean App. To do so, just follow these steps:

1. Go to your Dashboard (bottom left corner)

2. Scroll down to the goal you want to change (ex. calories)

3. Click the arrow in the top right corner

4. Select Edit Goal

5. Enter your desired Calorie Target

6. Click Save

Your new target will then be set!

How can I edit tracking from a previous day on the app?

In order to adjust your tracking from a previous day, you can follow these steps:

1. Navigate to your Dashboard in the bottom left corner
2. On the measurement you want to adjust, select the Arrow in the top right corner of the relevant box (Calories, Protein etc)
3. From here, select the Edit Week button in green
4. Adjust each value as needed
5. If you need to adjust from a previous week, simply go back to the previous week with the arrows listed beside the dates

Please note:

If you’ve chosen an app in your Connected App Settings to track calories, protein, or steps, that data will automatically overwrite anything you enter manually on your Glean dashboard. For the smoothest experience, we recommend adding your information directly into the connected app and letting it sync with Glean.

For example, if you have MyFitnessPal linked as your nutrition source, be sure to log your calories in MyFitnessPal only, rather than splitting entries between there and the Glean app.

I do training outside of Glean, how do I record it?

Start by navigating to the Workouts section in the app. Then, tap the Workout ➕ button and select the workout type you want to add to your completed workouts.

On top of that, each week when you do your weekly check-in, we will ask if you have completed any workouts outside of those included in the Glean program. Here you can also list any extra training that you have done.

I prefer Follow Along Workouts, how do I access those?

We have dozens of follow along workouts available in the Portal section of the Glean app, in the folder titled Workout Library, followed by a folder called Follow Along Workouts. Each week you’ll find a new upper body, lower body, and dance workout to enjoy. 

You can also find Pilates workouts in the Portal with new videos being added every week.